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How dadunslot Handles Your Personal Data

When you open an account with us, we collect only what we need to run your session, process your DANA, OVO, or GoPay transactions, and keep your account secure.

Account data protectedDANA, OVO, GoPay transaction recordsYour access rights explainedIndonesia-applicable policyContact path for data requests
dadunslot How dadunslot Handles Your Personal Data
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

Security at dadunslot is not a checkbox — it runs through every layer of how your account works, from the moment you enter your login credentials to the point your GoPay withdrawal lands in your wallet. Here is how each key area is handled.

Data Storage and Encryption Account credentials and e-wallet references are stored using encryption at rest. Your DANA or OVO account number is never exposed in plain text inside our system logs.
Cookies and Session Tracking We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.
Account Access and OTP Every login triggers an OTP to your registered mobile number. If you did not initiate the login, contact support immediately through live chat so we can lock the session before it clears.
Requesting Changes or Deletion Submit a data correction or deletion request via the Account Help Form. We confirm receipt within a reasonable period and action it in line with our retention obligations under applicable local rules.
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to review, correct, or remove data tied to your account — including wallet references for DANA, OVO, or GoPay — our support team handles those requests directly. Send your request through the channel that works best for you and include your registered account email so we can locate your record without delay.

Live Chat Open the chat widget inside your account dashboard. Our support team receives your data request in real time and logs it with a reference number for tracking.
Email Support Write to our privacy contact address listed in your account settings. Include your registered email and the specific data action you are requesting — access, correction, or deletion.
Account Help Form Use the in-account help form under Account Settings and select the Privacy Request category. Responses are sent to your registered email address.

Your Privacy Questions, Answered Directly

These are the questions we hear most often about how your data is handled on dadunslot. Each answer is specific to how our account and payment systems actually work.

We collect your name, email, phone number for OTP, and device session data. For payments, we log the transaction reference from your DANA, OVO, or GoPay transfer — not your full wallet credentials.

Only the wallet identifier needed to process or dispute a transaction is retained. Full wallet credentials are never stored in plain text and are not accessible to support staff in readable form.

Yes. Submit a data access request through the Account Help Form under Account Settings and select Privacy Request. We will send the information to your registered email address.

Retention follows applicable local law for eligible regions. Account data is kept for the legally required period after closure. Session and cookie data is cleared on a shorter rolling schedule.

We share only what is necessary — transaction references are passed to your e-wallet provider to complete or dispute a payment. We do not sell personal data to advertisers or data brokers.

Use the Account Help Form, select the Privacy Request category, and specify deletion. We will confirm receipt and carry out the request in line with our legal retention obligations.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.